Pricing

One flat fee. Not per door.

Every plan starts with Lucent Core: your financials and a NARPM-benchmarked scorecard, refreshed nightly, with every number traceable back to its source. Add modules as your operation grows.

Monthly AnnualSave 10%
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Lucent Core
Financials and the benchmarked scorecard. Where every client starts.
$119 /mo
$1,285 / yr
$499 one-time setup · 2 hrs customization included
  • ✓ P&L, balance sheet and payroll, by month and year
  • ✓ Scorecard: profit margin, DLER, revenue per door vs. NARPM benchmarks
  • ✓ Data trust layer on every number
  • ✓ White-labeled, nightly refresh
Most popular
Lucent Enhanced
Core plus any three modules. For operators running more than one department.
$219 /mo
$2,365 / yr
$1,499 one-time setup · 4 hrs customization included
  • ✓ Everything in Core
  • ✓ Any three modules of your choice
  • ✓ Red-light alerts on every module
  • ✓ Saves $46/mo vs. the same three modules a la carte
Best value
Lucent Complete
Core plus every module. The full operating picture.
$349 /mo
$3,769 / yr
$2,499 one-time setup · 6 hrs customization included
  • ✓ Everything in Core
  • ✓ All six modules
  • ✓ Full alerting across the operation
  • ✓ Saves $94/mo vs. a la carte
Included in every plan
Nightly refresh
Numbers update automatically every night from AppFolio, Rentvine or Buildium, QuickBooks and Gusto.
Data trust layer
Every metric shows its definition, source, as-of time, and a reconciliation back to your PMS report. Click any number to see the rows behind it.
NARPM benchmarking
Your margin, DLER and revenue per door scored against industry and top-quartile operators.
White-labeled workspace
Your logo, your domain of users, isolated per client. Present it to owners as your own reporting.
Modules

Six modules. Pick what your principals ask about.

Each module attaches to Core. Take three with Enhanced, all six with Complete, or add one at a time.

ModuleWhat it answersReads fromA la carte
TelephonyCall volume, missed and inbound rates, response times, per-team-member performance by hour of day.RingCentral, Zoom$49/mo+ $499 setup
MaintenanceWork-order throughput, SLA on-time rate, cost per work order, vendor grades and the live open queue.AppFolio, Rentvine, Buildium$49/mo+ $499 setup
LeasingOccupancy, vacant doors, days on market, renewals, evictions and the applicant pipeline, by property and city.AppFolio, Rentvine, Buildium, Aptly, LeadSimple$49/mo+ $499 setup
ChurnOwner and door retention, churn by type (sold, fired, never rented, owner move-in), and concentration risk.AppFolio, Rentvine, Buildium, onboarding records$49/mo+ $499 setup
Remote TeamHours tracked vs. scheduled, active vs. idle time and productivity, by employee and team.Time Doctor, Hubstaff, ActivTrak$49/mo+ $499 setup
Business DevelopmentLeads, wins and close rate by source, marketing spend by source, and cost per door won.QuickBooks, Aptly, LeadSimple$79/mo+ $599 setup
Add-on
Property MapEvery property on a map, colored by occupancy, open work orders or delinquency, with per-unit detail and multifamily unit counts. Phone-friendly for field staff.AppFolio, Rentvine, Buildium$29/mo+ $199 setup

Modules are never sold without Core. Red-light alerting is included with any module, never a separate charge. Property Map is a separate add-on.

Add-on · early access

Private archive and Cost to Serve

Your team’s email, calls, texts, work orders and documents in one searchable archive that runs on your own hardware, read-only against your systems. Payroll and the books stay visible to owners only. Ask it questions in plain English from Claude.

Cost to Serve shows which properties cost more than they earn. It requires the private archive.

Customization

Need something built to spec?

Every plan includes customization hours (2, 4 or 6). Beyond that, work is billed hourly or in prepaid blocks you can use over 12 months.

$150per hour, ad-hoc
$140per hour, 5-hr block ($700)
$130per hour, 10-hr block ($1,300)
$120per hour, 20-hr block ($2,400)

Good to know

•
Flat fee, not per door. One price per company, whether you manage 60 doors or 500.
•
Annual saves 10% on recurring fees. Setup is billed once at signing and is not discounted.
•
Read-only access. Lucent reads from your systems and never writes back. Your PMS stays the system of record.
•
Live in days, not weeks. A Core build on AppFolio, Rentvine or Buildium is typically up within days of read-only access.
FAQ

Pricing questions.

How much does Lucent AI cost?

Lucent Core is $119 per month with a $499 one-time setup. Lucent Enhanced (Core plus any three modules) is $219 per month with a $1,499 setup. Lucent Complete (every module) is $349 per month with a $2,499 setup. Annual billing saves 10% on recurring fees.

Is there a per-door or per-unit fee?

No. Lucent AI pricing is a flat monthly platform fee per company, not per door. It is built for property management companies managing roughly 50 to 500 doors on AppFolio, Rentvine or Buildium.

What is included in every Lucent AI plan?

Every plan includes the financial overview, the NARPM-benchmarked scorecard, nightly data refresh, a white-labeled isolated workspace, red-light alerting on any module that feeds it, and the data trust layer: metric definitions, as-of timestamps, drill-downs to source rows and a reconciliation bridge back to your property management software.

Can I add modules later?

Yes. The six modules (Telephony, Maintenance, Leasing, Churn, Remote Team, Business Development) attach to Lucent Core at $49 per month plus a $499 setup each (Business Development is $79 per month plus $599). Bundling three into Enhanced or all six into Complete is always cheaper than a la carte. The Property Map add-on is $29 per month plus a $199 setup.

Not sure which plan fits?

Book a 30-minute walkthrough. We’ll show the dashboard on sample data and map it to your stack and door count.

Book a demo →