Lucent AI turns the reports already inside AppFolio into one white-labeled dashboard: financials, NARPM-benchmarked scorecard, maintenance, leasing, churn and team KPIs — refreshed nightly.
Lucent works from the reports AppFolio already produces — no plugins installed in your AppFolio account, no workflow changes for your team.
General ledger, P&L by month and year, and balance sheet — the raw material for margin, DLER and the benchmarked scorecard.
Doors under management, occupancy, vacancies and rent roll — trended so growth and softness are visible early.
Open, closed and aging work orders with completion SLAs, callback tracking and vendor performance.
Applications, days on market, move-ins and renewals — the funnel from lead to signed lease.
Tenant balances and aging so delinquency shows up as a daily number with a target, not a month-end surprise.
Management start and end dates that power the Unit Churn module — door-loss rate vs. the NARPM churn benchmarks (industry average 19.5%, top quartile 9.6%).
No new software for your team to learn, and nothing changes inside AppFolio — Lucent reads your reports and does the analysis on top.
During onboarding we set up a secure feed of the AppFolio reports Lucent needs — financials, rent roll, work orders, leasing and lifecycle data. Read-only, least-privilege.
Every night Lucent ingests the latest data, normalizes it into a consistent operating model, and recomputes every metric, trend and alert — so mornings start with current numbers.
Your team gets a white-labeled workspace: financials, NARPM-benchmarked scorecard, phone, maintenance, leasing, churn and KPIs — with red-light alerts when a number drifts past target.
Yes. Lucent AI is built for property management companies running AppFolio. During onboarding we set up a secure, read-only feed of your AppFolio reports — financials, rent roll, work orders, leasing and owner lifecycle data — and refresh it nightly.
No. Lucent reads report data; it never writes to AppFolio and doesn't change how your team works inside it. There is nothing for your staff to install or learn in AppFolio itself.
The dashboard refreshes nightly. Every metric, chart and red-light alert reflects your operation as of the previous close of business.
Benchmarking and synthesis. AppFolio produces the raw reports; Lucent turns them into one operating picture — profit margin, DLER and revenue-per-unit scored against NARPM industry benchmarks, churn against the NARPM churn benchmarks (industry average 19.5%, top quartile 9.6%), and per-seat KPIs with targets — plus alerting when a number drifts.
Access is read-only and least-privilege, data is isolated per client in a dedicated workspace, and nothing is shared across clients. See our privacy policy for the details.
Thirty minutes, your questions, a live walkthrough of the dashboard on sample data.